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COVID-19 FAQ

Health and Wellness 

What is a novel coronavirus?
According to the U.S. Centers for Disease Control and Prevention (CDC), a novel coronavirus is a new coronavirus that has not been previously identified. The novel coronavirus that causes the respiratory disease known as COVID-19 is a virus strain that has only spread in people since December 2019. While there are many existing coronaviruses, this particular virus was first identified in Wuhan, China in December 2019. Since then, it has spread around the world, including to the U.S. See the Utah Department of Healthwebsite for situation updates in Utah and CDC’s website for more information about the novel coronavirus and COVID-19. 

What are the symptoms of COVID-19?
Patients with COVID-19 have reported mild to severe respiratory illness with symptoms including fever, cough, and shortness of breath. Symptoms may appear 2–14 days after exposure. Information suggests that older people and those with certain underlying health conditions like heart disease, lung disease, and diabetes, for example, seem to be at greater risk of serious illness. Read more from the CDC here

How does COVID-19 spread?
COVID-19 is thought to spread mainly from person-to-person. This includes being within approximately six feet of an individual with COVID-19 for a prolonged period of time and through respiratory droplets produced when an infected person coughs or sneezes. It may also be possible that a person can get COVID-19 by touching a surface or object that has the virus on it, then touching their own mouth, nose, or possibly their eyes. 

What should I do if I have symptoms of COVID-19?
If you develop these symptoms, stay at home and call your healthcare provider before going in person. If you are in Utah, the Utah Coronavirus information hotline is a resource for those who believe they may have been exposed to COVID-19, as well as a central resource for the public’s questions about COVID-19. The line is staffed 24/7 – callers will first hear a recorded options menu before talking to a staff member.

Utah Coronavirus Information Line: 1-800-456-7707.

Once you have spoken with your healthcare provider, please contact your program director to make any needed accommodations to your class or clinical schedule.

What should I do if I have tested positive for COVID-19, are awaiting test results, or have been exposed to the virus?
If you have tested positive for COVID-19, are awaiting test results, or have had *direct contact with someone who has tested positive for COVID-19, please stay home and complete our self-reporting form on our Notifications and Reporting page. Student Services will contact you with appropriate next steps.

How do I deal with anxiety related to COVID-19?
The abundance of news and updates about COVID-19 is making many people feel anxious. The American Psychological Association has put together some tips to manage your anxiety, put news reports in perspective, and maintain a positive outlook. If you have having trouble managing your concerns, please reach out to our Student Services team. We are here to help. 

I’m concerned about bias, racism, and xenophobia related to COVID-19.
COVID-19 is not associated with any race, ethnicity, or nationality. It is vital that our community work to combat discrimination based on racial bias or appearances and to correct misinformation on the spot. Make sure you only share accurate, unbiased information, and speak up when you hear, see, or read misinformation or harassment. 

Incidents of bias or harassment on campus should be reported to our Student Services team. 

Section last updated June 26, 2020, at 9:31 a.m. 


Prevention 

What can I do to avoid getting sick?
The best way to prevent the spread of respiratory illnesses, including COVID-19 and influenza, is to avoid exposure to the virus. Take the CDC-recommended precautions to reduce your risk of exposure, including proper handwashing; avoiding touching your eyes, nose, and mouth; covering your cough or sneeze with a tissue, then throwing the tissue in a trash receptacle; cleaning and disinfecting frequently touched objects and surfaces; and avoiding close contact with people who are sick. 

How should I clean my work or study space?
The CDC recommends people clean and disinfect frequently touched objects and surfaces (i.e., keyboards, cell phones, doorknobs, desks, light switches, etc.) using a regular household cleaning spray or wipe. An EPA-registered disinfectant or 10 percent bleach/water solution will be most effective. These cleaning and disinfectant products are readily available through mail order or local supermarkets and stores that stock basic home cleaning products. 

Do I need to wear a facemask?
The CDC recommends wearing face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies) especially in areas of significant community-based transmission. The face coverings recommended are not surgical masks or N-95 respirators.  Those are critical supplies that must continue to be reserved for healthcare workers and other medical first responders, as recommended by current CDC guidance. The use of facemasks is crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility). Face coverings are required for any individual coming on campus. Please stay up to date on the latest guidelines from the CDC regarding facial coverings. 

I have a health condition that may put me at higher risk from COVID-19. Is there anything I should do to protect myself?
The college recommends community members with specific health concerns contact their healthcare provider for medical advice tailored to their individual situations. See the sections on Human Resources and Academics and Classes for information on leave, distance learning, and work-from-home options. 

*What is direct exposure?
Direct Exposure is being about six feet (approximately two meters) from an infected person for a prolonged period while not wearing recommended personal protective equipment (PPE). Close contact also includes instances where there was direct contact with infectious secretions (like being coughed on), or if you touched a surface or object that may have been contaminated with the virus (shared door handles or tables for instance) without proper PPE. Close contact generally does not include brief interactions, such as walking past a person. 

Section last updated June 26, 2020, at 9:32 a.m. 


 

College Operations 

What campus services remain open?
Our campus remains open, but with additional precautions. On-campus activities will be based on our Phased Campus Activity Guidelines, with Modified Guidelines going into effect November 26, 2020 through January 3, 2021. You can also visit the COVID-19 Update page for the list of precautions and the latest information. With CDC-recommended precautions in place, the administration functions are operating under a normal schedule, including admissions and financial aid functions, student services, and other support operations.

Are there special cleaning procedures being employed across campus?
Ameritech is following cleaning guidelines and protocols recommended by the CDC. Campus staff is maintaining an increased cleaning schedule with multiple disinfection rounds conducted each day at both the Draper and Provo campuses.

Section last updated October 21, 2020 at 12:31 p.m.


 

Academics and Classes 

Please review our Campus Activity Guidelines for more information, as well as our Modified Guidelines for November 26, 2020 through January 3rd, 2021.

Is the College still holding classes?
Most lecture-based courses have moved to virtual classrooms starting Monday, March 16 with ongoing monitoring of the situation. Effective June 1, labs and simulations will occur on campus with additional precautions (please see the COVID-19 Update page). 

Is the fall semester schedule impacted?
No. Our fall semester will begin and end as scheduled, but with additional precautions in place (please see the COVID-19 Update page). 

Is Ameritech accepting new students?
Yes. There is no impact to new student enrollment. Ameritech is currently accepting applications for its Fall semester.

What about labs and simulation schedules?
Most lab and simulation are operating at their normal schedule, but with additional precautions (please see the COVID-19 Update page). 

How will my clinical rotations be impacted?
We are coordinating daily with our clinical partners and OTA fieldwork sites. We will have a make-up plan in place for students who are impacted by a clinical cancellation. Please contact our Clinical Relations team if you have questions or have been assigned to a unit with additional restrictions. 

Email: [email protected]
Phone: (801) 609-1174 

How do I access my classes remotely?
Ameritech is using Zoom and Canvas to facilitate remote class access. If you need remote access accommodations, your Program Director and/or your instructor will give you instructions on how to access. 

Will Fall Commencement Still Take Place?
Due to limitations on group gatherings, fall commencement will take place virtually. Student Services will notify graduates with details about the commencement, including schedule, how to access the commencement ceremony, as well as other special activities we have planned.

What to do if you are sick or have had direct exposure:

If you have tested positive for COVID-19, are awaiting test results, or have had *direct contact with someone who has tested positive for COVID-19, please stay home and complete our self-reporting form on our Notifications and Reporting page. Student Services will contact you with appropriate next steps.

If you are displaying symptoms of COVID-19please stay home and contact your primary care provider or the Utah Coronavirus Information Line at 1-800-456-7707.

The Utah Coronavirus information hotline is a resource for those who believe they may have been exposed to COVID-19, as well as a central resource for the public’s questions about COVID-19. The line is staffed 24/7 – callers will first hear a recorded options menu before talking to a staff member.

Once you have spoken with the appropriate healthcare provider, please contact your program director so we can make accommodations. If you need to request an emergency absence due to a required self-isolation or positive COVID-19 test, please complete our Emergency Absence Form.

ASN:
David Haskell
Email: [email protected]
Office: (385) 557-5846
Cell: (801) 717-8899

BSN:
Miranda Brimley
Email: [email protected]
Office: (385) 557-5845
Cell: (801) 647-5653

MSN:
Lisa Harper, RN, PhD
Associate Dean of Nursing
Email: [email protected]
Office: (801) 816-8648

OTA:
Michelle Richards
Email: [email protected]
Office: 801-816-8652
Cell: (801) 309-3561

Does the college have a helpline to help direct students on where they should go to get additional assistance?

Yes, we have established a student helpline for questions and to get help answering questions pertaining to class schedules, accommodations, and other information.

Phone: (385) 455-HELP
Email: [email protected]

Section last updated October 21, 2020 at 12:31 p.m.



Faculty Questions
 

What do I do if a student in my class shows symptoms of illness?
If they are on campus, tell them to go home. Direct them to their healthcare provider or the Utah Coronavirus Information Line at 1-800-456-7707. Invite them to follow the directions of the CDC and their local health authority. They should then contact their program director to make accommodations.

You should also work with campus staff to ensure the area is properly disinfected.

What do I do if a student says they have tested positive for COVID-19 and are awaiting results?
If they are on campus, tell them to go home and immediately complete Ameritech’s COVID-19 Self-Reporting Form. Student Services will then reach out to assist the student with accommodations, as well as following our contact tracing and reporting protocol. If you believe you were exposed to the virus while in direct contact with the student, please contact HR.

What do I do if a student in my class thinks they have been exposed to COVID-19?
If a student is displaying symptoms of COVID-19 or has come in contact with someone who has tested positive for COVID-19, please have them go home and contact their healthcare provider or the Utah Coronavirus Information Line at 1-800-456-7707. Faculty are cautioned not to diagnose or provide medical advice to students. Once a student receives guidance from their healthcare provider, they can contact Student Services to request an emergency absence, or contact their program director for virtual accommodations.

What do I do if I show symptoms of COVID-19?
Stay home. Contact your healthcare provider or the Utah Coronavirus Information Line at 1-800-456-7707. Follow the directions of the local health authority. You should notify your department and remain at home until your doctor indicates that it is appropriate for you to return to work. For any scheduled classes, take steps to find an appropriate substitute instructor. 

What do I do if I have a medical condition that makes me more vulnerable to illness?
Seek medical advice from your healthcare provider. If you have questions about accommodations, work with your department and HR. 

What supportive measures can I provide to students who have been exposed to or otherwise affected by COVID-19?
Faculty are encouraged to work with their program director to prepare a plan with affected students for navigating classwork, deadlines, and time away from class. If students with disabilities have questions about other supportive measures or long-term accommodations for coursework or other academic activities, refer them to Student Services. 

What if the college closes part of the campus in response to COVID-19?
Ameritech has plans in place for campus continuity and safety. This includes alternative learning options in the event class schedules are disrupted, considering flexible employment options, and evaluating participant safety for large-scale gatherings. The administration will communicate to faculty if it becomes necessary to suspend classes or postpone or cancel events and activities. IT will be available to assist faculty with offering remote classes. 

Section last updated June 26, 2020, at 8:02 a.m.



Human Resources 

What is the college’s stance on working virtually? 
Expansion of the communication infrastructure and mobile access to information and resources has increasingly enabled employees to work from just about any location. The decision to allow an employee to work virtually will be made by the employee’s supervisor on a case-by-case basis. 

I have a health condition and I am concerned about coming to work. What can I do? 
The college recommends employees with specific health concerns contact their healthcare provider for medical advice tailored to their individual situations.Employees should then contact their immediate supervisor to discuss this so it can be evaluated from an accommodation standpoint and also, if needed, from a leave coordination standpoint depending on the specifics. For ADA accommodations or questions pertaining to our leave policy, please contact HR.  

Can I use paid time off leave if I am diagnosed with novel coronavirus disease 2019, known as COVID-19, or if I need to care for a diagnosed family member? 
Employees eligible for paid time may use PTO or work virtually if diagnosed or exposed to COVID-19. 

When an employee is diagnosed or has a confirmed exposure, they should: 

Notify their supervisor before their work shift begins by calling and speaking directly to their supervisor, no later than one (1) hour after the start of their shift. Generally, sending an email, texting, or calling in/leaving a message with a co-worker is not acceptable. Communicate clearly on length of time each day of absence to help the supervisor prepare for the employee’s absence. 


Do I have options for remote access to healthcare through my health insurance plan so I can speak with a medical professional without visiting a medical clinic? 
Aetna will waive co-pays for all diagnostic testing related to COVID-19. This policy will cover the test kit for patients who meet CDC guidelines for testing, which can be done in any approved laboratory location. Aetna will waive the member costs associated with diagnostic testing at any authorized location. 

Talk to a doctor 24/7 Visit Teladoc.com/Aetna | Call 1-800-835-2362 

Section last updated March 12, 2020, at 3:32 p.m. 



Travel 

I have travel planned. What should I do?
Employees and students traveling are encouraged to monitor for updates on domestic and international travel advisories here 

Section last updated March 12, 2020, at 9:40 a.m.